The last of a four-part series.    Jim talks with Kamela Arya about the most common mistakes that companies make when implementing Salesforce.com.  

The third segment in our four-part series on Salesforce.com for the middle market.  In this episode Jim and Kamela talk about the implementation process.   Which department should be tackled first? Choosing your implementation partner and selecting your project team.  Implementing prototypes and incremental builds, mapping out business processes and migrating data into the new system.

Part two of our implementing Salesforce.com series. This time around we talk with Kamela Arya about which modules to license, how much they cost to license (on an annual basis), and what it costs to implement Salesforce.com in a mid-size organization, with 10 - 20 SFDC users. We even discuss the dreaded data migration problem.